Last Updated: September 4, 2026

Thank you for shopping with Aaswell. We aim to process and deliver every order as efficiently and securely as possible. Please review our shipping and delivery terms below.

Order Handling Time

All orders are subject to a 2–4 business day handling and processing period before shipment.

During this time, we may verify your order, prepare the products, perform quality checks, package the shipment, and arrange collection by the shipping carrier.

Business days generally exclude weekends and public holidays.

Estimated Shipping Time

After your order has been processed and dispatched, the estimated shipping time is:

6–8 business days

Please note that the shipping estimate begins after the handling period has been completed.

Therefore, customers should allow for both the 2–4 business day handling period and the 6–8 business day shipping period when estimating the total time required to receive an order.

Order Tracking

Where tracking is available, customers will receive tracking information after their order has been dispatched.

Please allow some time for the shipping carrier’s tracking system to update after receiving your tracking information.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Unless otherwise stated during checkout, these charges are the responsibility of the customer and are not included in the product or shipping price charged by Aaswell.

Customs processing may also cause delays beyond our normal estimated delivery timeframe.

Shipping Delays

Although we aim to meet our estimated delivery times, occasional delays may occur due to circumstances outside our reasonable control, including customs clearance, severe weather, transportation disruptions, carrier delays, public holidays, or unusually high order volumes.

Delivery dates are estimates and are not guaranteed unless specifically stated otherwise.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at support@aaswell.com.

Once an order has been dispatched, we may not be able to change the delivery address.

Lost or Damaged Shipments

If your package arrives damaged or you believe it has been lost in transit, please contact us at support@aaswell.com with your order number and relevant details.

We will review the issue and, where appropriate, work with the shipping carrier to determine the available resolution.

Contact Us

For questions regarding shipping or delivery, please contact:

Aaswell
Email: support@aaswell.com
Website: Aaswell